Contact
We are here to assist you. You can reach us through the following methods:
- Email: shop@sheilafajl.com
- Phone: 1-818-889-0126 (Monday through Friday, 9:00 a.m. – 4:00 p.m. PST)
- Contact Form: Please fill out the form below
For returns, please visit our returns site.
Order Inquiries: If your inquiry is related to an order, kindly include your name, order number, order date, and a brief description of your issue.
Missing or Stolen Packages: For missing or stolen packages, please contact your local USPS or UPS office for assistance. Once a package leaves our facility, we can provide the same information available to you through your tracking number. You will receive your tracking number via email once your order has shipped. If needed, we can resend your tracking number upon request.
We appreciate your time and patience!